Toll-free Number for Patient Billing Inquiries
MTBC will handle all patient questions concerning billing via our toll-free patient
helpdesk number.
Your patients can call MTBC free of charge with any billing-related questions they
may have. Our helpdesk representatives are available Monday through Friday
8 a.m. to 7 p.m. EST to promptly answer all patient billing inquiries. All calls
placed outside standard helpdesk hours are directed to voicemail and returned by
the next business day.
MTBC provides its toll-free patient helpdesk number at no additional charge for
all clients of its comprehensive 5% billing and practice management solution.
For more information, please call us at (866) 266-MTBC (6822) or send an email to
sales@mtbc.com.